HR Tech Bytes from MeBeBot, UKG, SmartRecruiters

MeBeBot™, the leading provider of AI-powered employee experience (EX) solutions, today announced significant milestones achieved during the first quarter of 2024. These accomplishments underscore the company's commitment to transforming the way organizations support, engage, and communicate with their employees.

The latest product innovation is the introduction of the "AI Wizard" functionality within the Digital Employee Experience (DEX) AI Platform. This solution leverages a secure Generative AI instance to scan entire documents, such as employee handbooks, benefits summaries, policy documents, and IT FAQs. By applying MeBeBot's domain and customer-specific data models to DEX's curated knowledge base of commonly asked questions, answers are instantly provided. Content owners are alerted to approve (or edit) answers, with a "human in the loop" Verified AI approach to make sure information delivered is accurate and compliant to reflect the company's business practices and policies. This unique hybrid AI solution revolutionizes knowledge management by providing unparalleled compliance and efficiency.

For the third consecutive year, UKG Pro, the AI-powered HCM suite designed for larger organizations that prioritize cultures of trust and belonging, is a Leader in the Nucleus Research HCM Technology Value Matrix 2024 report.

Each year, Nucleus Research assesses enterprise HCM vendors based on criteria including product usability, with UKG earning the highest positioning for both categories. With artificial intelligence (AI), generative AI (GenAI), and machine learning (ML) trained on the world’s largest collection of people data, work data, and culture data, UKG Pro is praised by Nucleus Research for giving larger organizations the tools, insights, and resources needed to create great workplace experiences for all people, which drives better business results.

“I have never experienced an HCM solution with as much engagement power as UKG,” said Tina Barte, vice president of HR for Heartland Motor Company. “UKG has generated amazing outcomes for our people with technology that allows us to meet them where they are by soliciting feedback — and then taking action on that feedback — to elevate our culture and build trust as well as a deepened sense of belonging.”

SmartRecruiters, an all-in-one hiring platform, has helped redefine recruitment in its partnership with Frasers Group, a leading British conglomerate of some of the world's most iconic sporting, luxury, and retail brands. The partnership has marked a significant milestone in revolutionising talent acquisition and management.

Frasers Group partnered with SmartRecruiters in 2021 to help facilitate its targeted recruitment drive and efficiently manage the volume of candidates. The speed to market, match scores, and communication tools of the SmartRecruiters Applicant Tracking System (ATS) create a positive candidate experience, enhancing engagement and keeping the best candidates active in the process.

In 2022, approximately 22,000 store-based sales advisors, including 10,000 seasonal hires during Christmas, were recruited through a streamlined ten-day process utilising automation tools built into the system to expedite the recruitment cycle, from shortlist, interview and through to offer within a ten-day window. Prior to the partnership, Frasers Group was achieving at best a recruitment cycle more than double this figure, circa 23 days.