Who WE are:

RailPros is the premier provider of engineering and diversified safety services to America’s rail and transit industry. Driven by a passion for our people, clients, and communities, we are committed to solving our customers’ challenges and earning their trust through teamwork, continuous improvement, and service excellence. As a people-first organization, we prioritize the well-being and growth of our employees, fostering a culture of caring and support. We believe that when our people thrive, our company thrives.

Our mission is to enhance mobility, safety, and quality of life for residents, passengers, and partner companies. We do more than just provide services – we are constantly innovating and staying abreast of industry developments to help our customers succeed. Join us in our shared goal of keeping America moving and ensuring customer satisfaction in an environment where your contributions are valued and your growth is encouraged. Apply now and become a part of our exciting journey!

Job Summary:

The HRIS Specialist will be responsible for data integrity by maintaining our HRIS and ensuring HR processes are followed with all documentation completed accurately and timely. You will work with the functions of the People Operations Team such as Payroll, HR, Benefits, Talent Acquisition and cross functionally with other departments. This position is also responsible for the configuration, maintenance, administration, and support of the Human Resources Information System (HRIS) and other HR platforms in alignment with HR programs, goals, and initiatives. While also delivering a high level of customer service for our employees.

Essential Duties & Responsibilities:

Designs and prepares reports for employee data contained in the HRIS, acting as the data expert for standardization and integration throughout the firm
Help strategically drive adoption of the HRIS technology and processes across the organization, maintaining system security access control by creating roles and granting permissions/creating and configuring the systems to current business process
Serves as the primary reporting specialist for the HR function combining HR knowledge with information retrieval skills to create, maintain, and execute regularly scheduled reports, and as needed reports that contribute to analysis, decision-making and compliance
Utilize data, research, and analytical insights to improve existing HRIS programs and recommend new Human Resources programs to maximize the value of the HR solution
Partners with entire HR team to review and audit employee data changes, new hire entries, and other information sources to ensure a high level of data consistency across various platforms
Work closely with departments such as IT, Accounting, and others to enhance the red carpet experience for all employees
Review and update standard operating procedures (SOP's) for accuracy
Manages training modules and documentation available to HRIS end users
Maintains working knowledge of company policies, regulations, and benefits to provide guidance to employees and managers to ensure compliance and consistency
Maintains communication with HR staff, department managers, and directors to review and audit employee data changes, new hire entries, and other information sources to ensure data consistency
Provides functional and technical support for our HRIS system, resolves HRIS issues; acts as troubleshooter; works closely with our HRIS vendor to support upgrades, enhancements, testing and the rollout of new modules
Assist employees with questions on accessing the Employee Self Service including resetting passwords or entering any information needed from the employee
Monitor and respond to inquiries in the internal ticketing queue
Serve as reporting contact for HRIS, providing reports at which ever cadence is decided
Help strategically drive adoption of the HRIS technology and processes across the organization
Maintains HRIS security access control by creating roles and granting permissions. Makes updates to access levels with new hires, terms, role changes, etc.
Manage our training recertification process for our field employees. Monitor expiration dates, notify employees, send emails, follow up with completion status, and mail out badges upon arrival
Develop and maintain an accurate record related to Human Resources data, including personnel files, training records, required documentation, employee communications, performance appraisals, etc.
Identify training needs relative to HRIS functions and assist in the development of employee training programs
Create, monitor, and maintain companywide surveys in the survey platform
Develop and maintain Power BI dashboards for executive team review
Act as team support with any other implementations or HR team projects on an as needed basis
Contribute to a positive, inclusive, and respectful workplace culture, free from behaviors that undermine morale, productivity, or organizational values
Uphold the organization's standards of integrity, accountability, and respect in all duties and interactions
Adhere to all company policies, procedures, and applicable laws and regulations
Other duties as assigned or required to meet the business needs

Qualifications

Knowledge, Skills, & Abilities

Using critical thinking skills to troubleshoot errors independently and create a plan of action to address errors
Familiarity with HRIS platforms
Intermediate to expert knowledge of entire Microsoft Suite products with emphasis on Outlook and Excel and Power BI
Excellent communication skills for internal teams as well as employee facing scenarios
Excellent time management skills and project management skills to ensure timely project completion
Real time updating of Microsoft OneNote to provide project transparency to HR Manager

Required Education and Experience

Associates Degree in Human Resources, Business, or a related field or equivalent experience
Minimum of 3 years of HRIS Administrator experience

Preferred Education and Experience

Bachelor's degree in Business or related discipline
5 + years of experience in HRIS Administration
Familiarity with multiple HRIS (Paycom preferred)

Additional Qualifications, Certifications, etc.

Human Resources Certification, i.e. PHR, SPHR, SHRM

Why Work at RailPros?

Impactful Role: Be at the heart of employee experience by supporting onboarding, compliance, and culture-building efforts that directly shape RailPros' positive and people-first work environment.
Collaborative Culture: Join a close-knit People Operations team and work alongside departments like IT, Safety, and Accounting to deliver a red-carpet onboarding experience and proactive employee support.
Professional Growth: With involvement in HR,TA, Payroll, and Benefit training initiatives and compliance, this role offers hands-on exposure across all core HR functions—ideal for those seeking career advancement.
Mission-Driven Organization: At RailPros, our commitment to safety, service, and integrity isn't just for the railroad—we apply those same principles internally to support and develop our employees.

Benefits & Perks:

We’re committed to supporting our team with a comprehensive benefits package designed to promote health, financial security, and work-life balance:

Health Coverage: Medical, dental, and vision insurance to keep you and your family covered.
Supplemental Insurance: Options include accident, critical illness, and hospital indemnity plans.
Life & Disability Insurance: Employer-paid basic life insurance, plus voluntary options. Short-term and long-term disability coverage is also fully paid by the company.
Retirement Savings: 401(k) plan with employer matching to help you plan for the future.
Legal & Identity Protection: Access to Legal/ID Shield services.
Pet Insurance: Coverage for your furry family members.
Paid Time Off: Generous PTO, floating holiday, and holiday pay.
Wellness Programs: Resources and initiatives to support your physical and mental well-being.
Exclusive Discounts: Enjoy savings on a variety of products and services.
Company Merchandise Allowance: Annual allowance for our branded online store.
Health Savings Accounts (HSA): With employer contributions.
Health Reimbursement Arrangement (HRA): Employer-funded to help with medical expenses.
Flexible Spending Accounts (FSA): Available for dependent care.
Employee Assistance Program (EAP): Confidential support for personal and professional challenges.
Professional Development: Training programs and career growth opportunities.
Work-Life Balance: Hybrid work schedule designed to help you thrive both at work and at home.

Join RailPros for a fulfilling career in a thriving and stable industry. Our core values (https://railpros.com/vision-mission-values/) drive us to excel as a team, prioritize customer satisfaction, and adapt to industry changes swiftly. Be part of a passionate and dedicated team that values continuous improvement, trust, and problem-solving. Apply now (https://railpros.com/career/)   for an opportunity to contribute to our success.

Equal Employment Opportunity (EEO):

RailPros provides equal employment opportunities to all qualified candidates, regardless of race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. We are committed to making reasonable accommodations for known physical or mental limitations of qualified employees and applicants with disabilities unless such accommodations would impose undue hardship on our business operations. If you are considering applying for a job and require a reasonable accommodation in accordance with the ADA, please reach out to us at peopleoperations@railpros.com. We value diversity and strive to create an inclusive environment for all employees.

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