Job Requirements Phenom Intro
Our purpose is to help a billion people find the right job! Phenom is an AI-Powered talent experience platform that is redefining the HR tech space. We have grown into a global organization with offices in 6 countries and over 1,500 employees. As an HR tech unicorn organization, innovation and creativity is within our DNA. Come help us make every talent moment Phenomenal!
Job Summary
He / She should be Atlassian Cloud Certified with 8+ years of hands-on experience in the Administration Configuration and Maintenance, of Atlassian suite in various vertices like (installation, deployment, configuration, migration, upgrades, patching, provisioning, server management etc..) on multiple environments (MAC, Windows, and Linux).
What you'll do
- Manage and Configure Various Atlassian Tools like JIRA, Confluence, Crowd, Bamboo and Bitbucket in the organization.
- Expertise in Atlassian tools consolidations that involve Jira/Confluence server/cloud migrations and upgrades.
- Created Customized Dashboards, and JQL Filters and used them on gadgets.
- Created Customized Dashboards, JQL Filters and used them on gadgets. environments by backing up database, home directory and installation directory as well as addon
- Strong knowledge on Atlassian Crowd for central identity management.
- Created users on JIRA Internal Directory, Crowd and Active Directory (AI).
- Experience working with Continuous Delivery tools like GIT, Nexus and SonarQube.
- Experienced in Documentation of Product Installation Guides, Environment Preparations, and issue logs
- Good experience in generating effective tempo and eaZybi reports
- Good at Client Liaison, experienced in executing Onsite–Offshore project execution models, Proficient in document management, prioritize and complete multiple tasks.
- Basic MS SQL skills, running DB query and troubleshooting
- Experience with FTP and PGP file encryption (or similar)
- Strong working knowledge of flat files, XML files, and Excel spreadsheets
- Understanding of data format conversion
- Analysis and troubleshooting skills with good communication & presentation skills
- Knowledge in atlassian associated tools
- Experience with SAML, MFA, and Open Source into SSO technologies, IDP and/or SP-Init and other authentication technologies will be an added advantage.
Work Experience What you've done
- Total 5+ years’ relevant experience is required
- Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
- Good communication skills
- Proven experience as a Jira Administrator, preferably in a complex enterprise environment.
- In-depth knowledge of Jira administration, including user management, permissions, workflows, and customization.
- Familiarity with agile methodologies and experience in supporting agile development processes using Jira.
- Strong troubleshooting and problem-solving skills, with the ability to diagnose and resolve technical issues.
Benefits We want you to be your best self and to pursue your passions!
- Health and wellness benefits/programs to support holistic employee health
- Flexible hours and working schedules, as well as parental leave for new parents
- Growing organization with career pathing and development opportunities
- Tons of perks and extras in every location for all Phenoms!
Diversity, Equity, & Inclusion
Our commitment to diversity runs deep! Diversity is essential to building phenomenal teams, products, and customer experiences. Phenom is proud to be an equal opportunity employer taking collective action to build a more inclusive environment where every candidate and employee feels welcomed.
We recognize there is more to be done. Our teams are committed to continuous improvement until these powerful ideas are ingrained in our culture for Phenom and employers everywhere!
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