Who You Are
You’re detail-oriented, with a keen eye for data and organization. You prioritize accuracy and are eager to troubleshoot complications as needed. You’re a critical thinker, with a demonstrated ability to work alongside others.
As a Coordinator on the Payroll Operations team, you will work on managing and processing court ordered wage garnishment orders. You will work across the organization to research and resolve a variety of garnishment related inquiries. You will be responsible for providing subject matter expertise on best practices as a specialist in Justworks systems.
What You Will Work On
- Complete all necessary work as it pertains to incoming and outgoing mail utilizing our mailing vendor
- Execute day-to-day operations for Justworks payroll system including managing court ordered wage garnishments, IRS notices and adjustments, and verifying other relevant customer payroll data
- Identify and resolve garnishment processing discrepancies in Justworks system
- Manage electronic income withholding orders, including sending acknowledgements and terminations
- Respond to questions and requests from various teams at Justworks, including the Customer Success team
- Assist with maintaining the internal resource center regarding Payroll Operations’ policies and procedures
- Work with our Finance team for weekly garnishment check activities and monthly reconciliation
- Perform other related duties as assigned
Qualifications
- A minimum of 2 years of relevant work experience and prior experience in payroll and garnishments
- Familiarity with basic business process management activities (process mapping, improvement, implementation, etc.)
- Prior experience with Atlassian Software (Jira and Confluence) a plus
- Aptitude for quickly learning new products and subject matter
- Meticulous and detail-oriented, pride yourself in finding mistakes or errors
- Flexible and calm under pressure with an ability to thrive in a changing and complex environment
- Work effectively within a team, yet have the ability to take initiative and work effectively on your own
The base wage range for this position based in our New York City office is targeted at $28.85 - $31.74 per hour
