QA Manager, Workvivo - Ireland
What you can expect
We’re seeking a QA Manager to join the Workvivo team. In this role, you’ll focus deeply on driving exceptional quality across multiple agile teams, ensuring every release meets the highest standards. You’ll lead both manual and automation efforts, shaping our QA strategy and advancing our automation frameworks to enhance speed, coverage, and reliability. You’ll play a key role in fostering collaboration and continuously improving how we deliver world-class products to our customers.
About the Team
Workvivo is an employee experience platform designed to amplify workplace culture and foster engagement. As part of Zoom, we’re aligned with a mission to help people connect, collaborate, and thrive—transforming how businesses innovate and employees interact.
Responsibilities
- Leading and growing high-performing QA function spanning multiple cross-functional agile teams.
- Overseeing both manual QA specialists and our test automation framework team, ensuring quality is embedded at every stage of delivery.
- Driving a culture of continuous improvement, introducing new tools, processes, and best practices to elevate quality and efficiency.
- Partnering closely with Product and Engineering leaders to ensure we ship reliable, scalable, and customer-centric releases.
- Shaping our long-term test strategy and automation roadmap, balancing speed with robustness.
- Empowering and mentoring QA engineers, helping them develop technically and professionally.
- Influencing cross-team engineering standards and advocate for quality as a shared responsibility across the org.
What we’re looking for
- Demonstrate a proven QA leader with experience managing manual and automation teams in an agile environment.
- Have deep a understanding of test strategy, automation frameworks, and continuous integration practices.
- Display skill in building and scaling QA processes that balance speed, quality, and efficiency.
- Be a hands-on problem solver who’s comfortable digging into the details when needed but can also set long-term direction.
- Demonstrate excellent collaboration and can partner effectively with Product, Engineering, and CX to ensure quality is owned across the lifecycle.
- Prioritise and be passionate about continuous improvement — introducing new tools, processes, and ideas to raise the bar for quality.
- Communicate effectively and be mentor who inspires their team and helps others grow.
Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.
Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learnfor more information.
About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.
Our Commitment
At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.
If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.
