Overview
About us:
Fallon Health is a company that cares. We prioritize our members—always—making sure they get the care they need and deserve. Founded in 1977 in Worcester, Massachusetts, Fallon Health delivers equitable, high-quality, coordinated care and is continually rated among the nation’s top health plans for member experience, service, and clinical quality. We believe our individual differences, life experiences, knowledge, self-expression, and unique capabilities allow us to better serve our members. We embrace and encourage differences in age, race, ethnicity, gender identity and expression, physical and mental ability, sexual orientation, socio-economic status, and other characteristics that make people unique. Today, guided by our mission of improving health and inspiring hope, we strive to be the leading provider of government-sponsored health insurance programs—including Medicare, Medicaid, and PACE (Program of All-Inclusive Care for the Elderly)— in the region. Learn more at fallonhealth.org or follow us on Facebook, Twitter and LinkedIn.
Brief summary of purpose:
• Coordinate and maintain benefit enrollment, qualifying events and terminations of all the benefit programs such as health insurance and retirement.
• Respond to employee questions and concerns.
• Presents Benefits to New hires and support employee enrollment.
• Provides support and maintenance of the HRIS system.
• Maintains benefit information on internal intranet website
• Partners with Vendor to support employee Wellness Programs.
Responsibilities
B enefits Administration
• Supports annual employee open enrollment process. Serves as a first responder for COBRA, FSA, HSA, Medical/Dental plans, Life and Disability plans, and 401(k)
• Processes benefit changes within HRIS.
• Recommends and implements process improvements/changes.
• Assists in the design and development of communication materials.
• COBRA Administration; processes qualifying events
• FSA, HRA and HSA Administration
• Benefit plan billing (Dental, Vision, Life and Disability)
HRIS Administration
• Administers employee life cycle data entry and ensures data integrity. • Ensures adherence to system schedules.
• Engages vendors concerning system problems and assists in resolving employee system issues.
• Assists with user training.
• Assists in providing system access.
• Provides basic reporting assistance
Qualifications
Qualification Requirements
Bachelor’s degree or equivalent combination of education/experience
License/Certifications
N/A
Experience
• Two to four years of experience with human resources including benefits administration and HRIS systems
• Ability to handle multiple assignments, problem solve and be detail orientated
• Excellent communication skills
• Intermediate knowledge in using Microsoft Office products
Where or from whom does this role get its work?
HRIS systems, external and benefit vendors and staff
Typical customers(internal, external) and end results of work
Internal/external vendors; managers and staff
Resources(systems, etc.) used in performing role:
Ceridian Dayforce, all benefit vendors
Pay Range Disclosure:
- In accordance with the Massachusetts Wage Transparency Act, the hourly pay range is between $30.00 - $32.00 per hour , which reflects what we reasonably and in good faith expect to pay at the time of posting. Final compensation will depend on the candidate’s experience, skills, and fit with the role’s responsibilities.
Fallon Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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Location US-MA-Worcester
Posted Date 3 hours ago (12/1/2025 3:54 PM)
Job ID 8169
# Positions 1
Category Professionals
