The HRIS & Benefits Specialist supports the Human Resources department by administering benefit programs and maintaining the HR information system to ensure data integrity, regulatory compliance, and a positive team member experience. This position serves as a key liaison between team members and benefit vendors, and provides guidance and support on benefit eligibility, enrollment, and claims. In addition, the specialist is responsible for optimizing HRIS functionality, generating workforce reports, and collaborating with HR leadership to support initiatives that improve service delivery and operational efficiency.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Benefits Administration
- Maintain accurate records of team member benefits including medical, vision, dental, and 401(k), ensuring timely enrollments, terminations, and life event processing.
- Coordinate with insurance carriers and third-party vendors to resolve benefit-related issues and discrepancies.
- Submit monthly insurance billings, verify accuracy, and coordinate with Accounts Payable for timely processing.
- Compile and balance bi-weekly payroll deductions for team member benefit premiums; ensure deductions align with enrollment records.
- Administer benefit orientations and monthly team member benefit meetings to support benefit education and utilization.
- Provide support during open enrollment, including scheduling sessions, system updates, and compliance tracking.
- Manage Workers' Compensation and FMLA cases, ensuring accurate documentation, follow-up, communication with providers, and payroll coordination.
- Assist with ACA tracking, reporting, and audit preparation.
- Plan and coordinate the annual Benefits Fair, including vendor participation and communication with team members.
- Collaborate with departments and external vendors to organize and deliver benefits training sessions.
- Provide educational support on Workers' Compensation processes, including reporting protocols and return-to-work procedures.
HRIS System Support
Oversee the administration, configuration, and maintenance of the HRIS platform, ensuring data integrity, system usability, and alignment with business needs.
Troubleshoot system issues, manage user access and permissions, and coordinate with the HRIS vendor on escalated support items.
Conduct HRIS audits to ensure compliance with organizational standards and data protection regulations.
Generate standard and ad-hoc reports related to headcount, turnover, benefits participation, and other key HR metrics.
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