HRIS Supervisor

Consumer Cellular • Scottsdale, Arizona, United States • 15h ago

Our Commitment to You

At Consumer Cellular, recruiting is human. Every application is reviewed by a real member of our Talent Acquisition team because we believe the people behind the résumé matter just as much as what's on it.

All official communication from Consumer Cellular will come from a @consumercellular.com email address or through our verified texting platform, which will only be used to schedule interviews. We will never ask for personal and financial information during the recruiting process. If you receive outreach that doesn't match these criteria, please do not engage and feel free to verify directly at talentacquisition@consumercellular.com.

Job Summary

The HRIS Supervisor owns the ADP HRIS ecosystem, ensuring system stability, data integrity, and optimal configuration and integration across all modules.

You will need to reside within 50 miles of our Corporate Headquarters in Scottsdale, AZ as this role has the option of hybrid or onsite.

What you will do

Lead ADP configuration, workflows, security roles, and system governance
Supervise, train, and mentor HRIS analysts and support staff; manage daily task distribution and performance evaluations
Troubleshoot system issues and support end users
Manage and set up integrations with ATS, benefits, Engagement and other vendors/platforms
Oversee system upgrades, testing, and new module implementations
Partner with HR Ops, Payroll, and IT to optimize processes
Develop and deliver training programs for end-users to maximize system utilization
Ensure data accuracy through audits and governance practices
Partner with HR Ops, Payroll, and IT to optimize processes
Monitor system performance and address technical issues promptly to minimize disruptions
Build advanced reports and dashboards as needed
Ensure compliance with data security and regulatory standards in all system operations
Assist with data auditing and cleanup in HRIS system
Document processes and system configuration

Qualifications:

Bachelor’s degree in Human Resources, IT, Business Administration, HR Analytics, or related field or equivalent work experience
2-3 years of Team Leadership experience
Strong HRIS configuration experience
Minimum of 2 years of progressive HRIS configuration and integration development experience
Experience in business optimization – identifying complex problems, evaluating options, analyzing, streamlining and improving business processes to enhance efficiency with strong critical thinking skills
Advanced computer proficiency in Microsoft office suite (word, excel, powerpoint, etc.)
Excellent research and analytical skills
Experience with ADP Workforce Now preferred
Process thinking
Able to operate independently and with discretion, work effectively under pressure, and maintain confidentiality
Orientation towards teamwork and customer service
Ability to successfully balance competing priorities and effectively manage workload
Ability to effectively communicate with a diverse range of internal and external colleagues, vendors, and stakeholders
Ability to relate and communicate with all levels of employees through excellent listening and communication skills that engender trust and support

About Consumer Cellular

Founded in 1995, Consumer Cellular is the first wireless provider unapologetically built for Americans 50 . An approved wireless partner of AARP, Consumer Cellular is trusted by more than 4 million subscribers for affordable plans, popular phones and devices, and great nationwide coverage, all backed by top-rated, 100% U.S. based customer support. Based in Scottsdale, AZ, with 3,000 employees in company locations throughout the U.S., Consumer Cellular has earned recognition as the most awarded wireless brand for customer service. The company has been honored as #1 in customer service in its industry numerous times and, in 2024, ranked #1 in network coverage and customer satisfaction among wireless carriers by American Customer Satisfaction Index (ACSI) . Additionally, the company has been featured 12 times on the Inc. 5000 list of the fastest-growing privately held U.S. companies. Consumer Cellular phones, devices and plans are available nationwide through more than 50 company-owned neighborhood stores, online at ConsumerCellular.com , by telephone at (888) 345-5509, and at leading retailers including Target and Walmart. Connect with Consumer Cellular on Facebook , Instagram , and Youtube . for tutorials, features, applications, and company news.

Pay & Benefits Data (in accordance with the Equal Pay and Opportunities Act)

Minimum Salary: $88,200

Maximum Salary: $132,300

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Our Talent Acquisition team are able to answer any additional questions you may have as you move through the selection process. As part of our Total Rewards package, Consumer Cellular, Inc. offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, and emotional wellbeing.

Competitive base pay with potential for shift differential, overtime and bonus pay
Medical insurance (98% company-paid for full-time employee only coverage)
Dental and Vision insurance (100% company-paid for full-time employee only coverage)
401(k) company match of 100% up to 6% of your pay
Discounted Consumer Cellular wireless phone plan for employees
Paid Time Off (PTO) available following a 30-day waiting period
- 6 company-paid holidays plus 16 hours of floating holiday accrual per year
Flexible Spending Accounts (FSA) for health care and dependent care expenses
Life and AD&D insurance equal to 1x your annual earnings (100% company-paid)
Long-Term Disability insurance (100% company-paid)
Employee Assistance Program (100% company-paid)
Education reimbursement
Employee rewards program