Who You Are
Justworks is seeking a Senior Product Manager on one of our core product areas to work collaboratively with Design and Engineering. Product Managers are responsible for scoping and guiding products to launch, guiding the iterative improvement process, and considering both internal and external needs.
Your Success Profile
What You Will Work On
- Gather requirements from internal and external stakeholders and available data - including Voice of Customer data, external market data, and existing Justworks data
- Help to define a product vision and strategy with stakeholders and direct working team
- Partner with engineering, design, and product marketing to create a cross-functional and collaborative development process specific to your domain
- Communicate product priorities across the company, using evidence-based decision making
- Create metrics and goals around feature launches, measuring success post-launch and iterating
- Continuously prioritize needs of customers and internal stakeholders, and reassess as needed
- Communicate reassessments as needed
- Be a passionate believer in the Justworks product and evangelize it internally and externally
- Maintain a positive attitude, even in the face of adversity
- Be able to say “No,” but back it up with reasoning
- Be transparent in your roadmap and prioritization
- Do what it takes to get the job done and motivate a team
- Performs other related duties as assigned.
How You Will Do Your Work
As a Senior Product Manager, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following:
- Customer focus - builds strong customer relationships and delivers customer-centric solutions.
- Teamwork and communication - putting our collective best together through documentation, collaboration, relationship-building, listening, empathy, recruiting, and evangelism.
- Nimble learning - actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder.
- Results-driven - consistently achieves results, even under difficult circumstances.
- Creative thinking - discovering new opportunities and solutions for problems by looking beyond current practices and using innovative thinking.
In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:
- Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
- Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
- Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
- Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.
- Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.
Qualifications
- Minimum of 5 years of software product management experience, with demonstrated wins
- Able to learn the Justworks domains quickly (benefits, payments, health insurance, HR, etc)
- Strong communication skills, including presentation skills
- SQL knowledge
- Technical background a plus
- Understanding of SaaS SMB products
- Experience in the human resources space
The base wage range for this position based in our New York City Office is targeted at $165,000.00 to $181,500.00 per year.
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