Location: While this position is posted in a specific location, all of Oyster’s positions are fully remote and you can work from home. Forever. The person in this role needs to be located within UTC + / - 6 hrs.
You will be joining our People Services team as an International HRBP, supporting our team members and customers across your allocated countries (US & UK). Your pragmatic approach to HR topics combined with your extensive country HR experience will help guide our internal Oyster teams to best support our team members and customers. With your customer-focused outlook and your ability to solve even the most complex HR matter, you will make our customers wish that they had our HR for all their matters, even beyond distributed workers!
This is 6 month fixed-term employment contract.
What you'll do…
Manage Complex ER Matters: With human-centricity and risk mitigation at the forefront, you will autonomously navigate, manage, and resolve complex ER matters. This could include conducting investigations, managing disciplinaries, and leading terminations. This will also include matters related to both performance and behaviors.
Cross-functional Partnership: You will partner across Oyster, including with our Legal team, Business Units, and Revenue teams. Additionally, as a customer-facing HRBP, you will work closely with our customers in delivering solutions and providing practical guidance.
Team Collaboration: You will work closely with your fellow HRBPs & HR Advisors, whether partnering on projects or supporting one another with case management or country cover. We’re a super collaborative team, so there will be plenty of opportunities to explore new countries, jump into projects, or work together on a BAU initiative.
HR Information & Knowledge: You will provide guidance and advice on HR topics that cannot be resolved by our first-line teams. You will also draft and quality-check country-specific information on a wide range of HR topics, and will seek opportunities to proactively improve country-specific HR information. You will also distil your knowledge to several audiences - whether providing training for internal Oysters to increase their knowledge, working with teams to problem-solve country-specific issues, or joining customer calls when there are country-specific HR queries.
Project Ownership & Support: You will actively contribute to People Services projects and cross-team projects as we work towards our Mission to enable companies to hire anyone, anywhere!
Required Experience
- 6+ years of complex global, Employment Relations experience as an HRBP or HR Advisor. You’ll be able to demonstrate the ability to autonomously manage and resolve complex employee relations (ER) matters.
- You have dealt with the most tricky HR situations including conducting investigations, handling disciplinaries, and leading terminations. Experience in addressing both performance and behavioral issues in the UK and the USA.
- You are confident in your HR knowledge and will provide options and recommendations on courses of action when we are facing problems we need to solve.
- You have a proven track record of collaboration & cross-functional partnership. You can effectively partner with various teams across the organization, including Legal, Business Units, and Revenue teams. Experience in customer-facing HR business partnering is highly desirable.
- You have provided HR support across multiple countries, with extensive knowledge of HR topics with the ability to provide guidance and advice on complex HR issues.
- You have an understanding of local cultural norms in the UK & USA in relation to HR and employment.
- You are a clear communicator who can simply explain complex topics both verbally and in written form with the ability to distill complex information for different audiences, including providing training and support internally and externally.
- You are experienced and confident presenting to a wide range of stakeholders.
- You are excited to build and challenge the status quo.
- You are Customer, Team Member and Employee focused in everything you do!
- [BONUS] You have worked in a fast growing start up company before.
You'll also need...
- A reliable home internet connection (or be able to get one)
- Fluent English language skills