Position Summary
As an HRIS Process Lead you will manage and improve HR technology processes, with your primary focus on talent-related SuccessFactors modules and related HR systems, including performance, succession, development, Talent Intelligence Hub, and reporting. You will partner with Business Process Owners, HR, IT, and vendors to translate business needs into system requirements, process improvements, reporting solutions, and project deliverables.
In this role you will lead HRIS projects and ongoing operations, including system enhancements, upgrades, integrations, data audits, issue resolution, and process documentation. You will also support data integrity, analytics, compliance reporting, and change management, while providing guidance to HRIS team members and stakeholders on system functionality, process impacts, and implementation activities.
This is a hybrid role with the requirement of working onsite at our Mentor, OH Corporate HQ, 3 days per week. (T,W,Th)
What You'll do as an HRIS Process Lead
Functional Expertise (40%)
- Partner with Business Process Owners and Talent stakeholders to define system needs, roadmap priorities, project scope, and implementation deliverables.
- Lead HRIS workstreams for talent-related system projects, enhancements, upgrades, integrations, and process redesign initiatives.
- Translate business requirements into system configuration, reporting, process, and data solutions.
- Apply knowledge of HR system architecture, data flows, integrations, and security to evaluate impacts and recommend effective solutions.
- Serve as a liaison among HR, IT, vendors, and business stakeholders to resolve system issues, prioritize enhancements, and support project execution.
- Support HR system security, access, and controls across assigned HR platforms.
- Manage operational issues within assigned HR processes and ensure timely resolution, escalation, and communication.
Continuous Improvement & Technical Execution (40%)
- Identify opportunities to simplify, standardize, and improve HRIS processes, system functionality, data quality, and user experience.
- Configure and maintain HR system functionality in alignment with business requirements, corporate policy, compliance needs, and data governance standards.
- Execute and audit mass employee data changes, system updates, and recurring HRIS processes.
- Manage requirements, testing, and validation for system enhancements, releases, upgrades, and environment refreshes.
- Design, test, and support integrations, data files, custom reports, dashboards, audit reports, and queries.
- Develop HR analytics and metrics for key talent and workforce processes, including headcount, turnover, succession, performance, learning, recruiting, compensation, and other HR disciplines.
- Maintain and update system process documentation, training materials, and user guidance; review and approve content prepared by others before publication.
- Research new system functionality, HR technology trends, and process best practices to recommend improvements.
System Integrations & Acquisitions (20%)
- Lead HRIS activities required to integrate acquired businesses into core HR systems and standard HR processes.
- Manage employee data conversion, validation, and mass load activities for acquisitions, vendor transitions, and system implementations.
- Analyze, prepare, and reconcile data files for integration into HR systems, including core HR, applicant tracking, learning, performance, benefits, payroll, and related platforms.
- Partner with HR, IT, vendors, and business teams to support data mapping, testing, issue resolution, and post-conversion stabilization.
The Experience, Skills and Abilities Needed
Required: