Your work days are brighter here.
At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.
About the Team
At Workday, the IT Service Management and Operations team is the cornerstone of our business operations and is responsible for defining, developing, and maintaining critical capabilities enabling all information technology and business teams to deliver outstanding services to Workday teams and customers. This team owns ITSM and IT SDLC related services and spearheads effective agile development and resilient IT Operations.
You will be joining a highly skilled and innovative team that is striving to improve efficiency by streamlining processes and developing more intuitive and scalable solutions.
About the Role
As a Technical Program Manager you will play a key role in driving the standardization of ITSM processes, ensuring security and compliance of business applications, and creating room to collaborate between various teams to ensure smooth delivery of our initiatives. You will partner with various technology teams and engage application owners to identify dependencies, ensure alignment and build and manage project roadmaps.
This position requires extensive project management expertise, knowledge of agile methodologies, and a technical understanding of ITSM processes. Your main responsibilities will include:
End-to-end project management of technical initiatives, from conception to deployment, ensuring timely delivery, within budget, and meeting high-quality standards
Leading Agile ceremonies (sprint planning, daily stand-ups, retrospectives, etc.)
Cultivating a collaborative team environment, and remove roadblocks to ensure smooth project execution
Partnering across the organization, including product managers, engineers, IT, and business leaders, to align project goals and ensure successful delivery
Prioritizing work based on the high value objectives and key results
Building and delivering documentation and training materials to internal and external customers
Communicating project updates to the team, partners, and leadership
About You
Basic qualifications:
8+ years of experience in Technical Project/Program Management, ideally within a software development or IT environment
8+ years of Agile experience: Scrum, Kanban and a track record of Agile project delivery
4+ years of experience in the IT Service Management or Asset Management space
Other qualifications:
Excellent organizational, collaboration, presentation, and interpersonal skills
Demonstrated experience leading and successfully delivering cross-functional projects
Demonstrated experience managing competing priorities and partner expectations
Ability to work independently and proactively in a fast-paced, dynamic environment
Strong analytical and problem-solving skills
Strong focus on delivering exceptional user experience through technology
Familiarity with SOX compliance standard methodologies
Project Management Professional (PMP), Certified Scrum Master (CSM), or similar certifications is a plus
Posting End Date: 12/05/2024. The application deadline for this role is the same as the posting end date stated.
Workday Pay Transparency Statement
The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday’s comprehensive benefits, pleaseclick here.
Primary Location: USA.CA.Pleasanton
Primary Location Base Pay Range: $140,000 USD - $210,000 USD
Additional US Location(s) Base Pay Range: $117,800 USD - $210,000 USD
Our Approach to Flexible Work
With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.
Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.
Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.
Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!
