Your work days are brighter here.
At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.
About the Team
As an Engagement Manager in our Canadian practice, you will be the key player on a team that guides customers through the solution delivery and deployment lifecycle by partnering with Workday leadership, consultants, and resource management. You will be the Workday leader ultimately responsible for managing the Customer experience through deployments.
About the Role
Workday is looking for a Professional Services Engagement Manager with strong financials expertise or HCM expertise to join our growing Canadian team. The Engagement Manager will be responsible for ensuring the successful implementation of the Workday solution for clients across a broad spectrum. In addition, the Engagement Manger will be involved in the development of several key project artifacts and work closely with the client project manager to resolve issues that stand in the way of project success.
What you’ll be doing:
Project manage one or more Workday Financials/HCM/Payroll/ implementations concurrently
Participate in the sales cycle when requested to gather requirements, formulate delivery approach and develop a proposal/SOW
Provide guidance and mentoring to Professional Services resources working on your implementations
Ensure projects are properly planned and staffed
Manage and measure project performance using appropriate tools and techniques
Perform risk management to collaboratively minimize and manage project risks proactively with customers
Work with the client project manager to identify and resolve issues that could impact project scope and/or timeframes
Work with Delivery Assurance to ensure compliance with agreed to checkpoints
Present at Executive Steering Committee meetings
Ensure the client takes advantage of Workday best practices
Be a liaison for Professional Services when interacting with Sales and other internal stakeholder groups
Identify opportunities to position other service offerings
Ensure the client can serve as a reference upon completing their implementation
Assist in the transition of the customer from Professional Services to Product Support
Ensure the project is delivered within the budget outlined in the SOW
Present client with change orders in the event they're asking Workday to perform tasks that are outside the scope of the SOW
About You
Basic Qualifications
- 2+ years of managing complex ERP implementations, with a strong focus on Financials/HCM or Payroll
- 2+ years implementing Workday, PeopleSoft, Oracle, SAP or similar applications
Other Qualifications:
Become an authority in Workday's Implementation Methodology for use on all engagements
Demonstrable proficiency in the Workday product suite
Full project P+L ownership
Consulting experience strongly preferred with a software consulting or with a professional services consulting firm
Strong ability to support HR transformation and organizational change management initiatives within the context of a technology deployment
Experience implementing Workday, Oracle, PeopleSoft, SAP, Ultimate or a similar application.
Previous experience with project management tools (Microsoft Project, Smartsheets, etc).
Previous service sales experience is a plus. Successful candidates have a balance of functional (business) and technical experience
Ability to travel up 25% percent or more of the time
French language preferred but not required
Our Approach to Flexible Work
With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.
Workday Pay Transparency Statement
Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday’s comprehensive benefits, pleaseclick here.
Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.
Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.
Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!