Location: Cleveland, OH

Cleveland-Cliffs is actively seeking a Workday Program Manager to support our growing organization, based at our Corporate Headquarters in Cleveland, OH. The person in this role will serve as second-in-command to the HRIS Manager, providing operational leadership, decision support, and continuity of service across all Workday functional areas, with primary accountability for Core HCM and Security.

Summary of Responsibilities

Responsible for process improvements and assisting in the support of various areas in Workday, including but not limited to Core HCM, Compensation, Absence, Payroll, Talent, Performance Management, Time Tracking, Benefits, and Integrations
Serve as a strong consultative partner to HR Business Partners in service delivery
Test, validate, and implement Business Process, Condition Rule, and Eligibility Rule changes in Workday
Work to meet expected business performance goals by providing a full range of customer service
Participate in scheduled and ad hoc training in order to improve policy and process acumen
Analyze, design, and build new custom reports using standard Workday reporting functionality (ex: Report Writer, Calculated Fields)
Identify, document, and mitigate single points of failure within HRIS by establishing backup coverage, cross-training, and standard operating procedures for critical processes
Other duties as assigned

Minimum Qualifications

Bachelor’s Degree or equivalent experience
A minimum of five years of Workday experience or training

Preferred Qualifications

Demonstrated experience managing high-risk HRIS processes, including system security, payroll-impacting configurations, and business process governance
Experience serving as a backup for HRIS/Workday administration in a complex environment
Strong understanding of access controls, audit requirements, and system risk management
Understanding of HR operations and supervisory experience working with employee data management
Ability to lead projects
Strong verbal and written communication skills to interact with HR, Payroll, Benefits, and IT clients
Ability to accurately collect information in order to understand and assess the clients’ needs and situation
Strong attention to detail
Ability to prioritize workload and provide timely follow-up and resolution
Ability to work effectively in a fast-paced environment and handle multiple projects
Advanced Excel skills
HR functional experience preferred
Supervisory or Managerial experience

The salary range for this role is $120,000-$135,000. An employee’s pay within the salary range will be based on numerous factors, including but not limited to relevant education, qualifications, experience, skills, geographic location, and business or organizational needs.

Cleveland-Cliffs Inc. is the largest flat-rolled steel company and the largest iron ore pellet producer in North America. The Company is vertically integrated from mined raw materials, direct reduced iron, and ferrous scrap to primary steelmaking and downstream finishing, stamping, tooling, and tubing. We offer an excellent total compensation package including competitive pay with variable compensation opportunity, health insurance, retirement, paid time off, and more.

Cleveland-Cliffs Inc. is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please send an e-mail to careers@clevelandcliffs.com or call 1-(312) 899-3097 and let us know the nature of your request and your contact information. Do not email your application materials to this email address. Application materials sent to this email address will not be considered.

Cleveland-Cliffs Inc. is an equal opportunity employer – M/F/Veteran/Disability. We are a drug-free workplace and conduct pre-employment screening as a condition of employment.

Cleveland-Cliffs Inc.

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