Develop and lead a global People Operations strategy that ensures scalability, efficiency, and a world class employee-centric experience for our people Own and drive People technology initiatives, leveraging automation, AI, and analytics to optimize HR processes and enhance employee experience. Design and implement scalable HR operations frameworks that support growth, enhance decision-making and workforce agility. Establish and drive a deeply data-driven approach to HR operations, developing predictive analytics, real-time dashboards, and reporting frameworks to track key workforce metrics, optimize HR processes, and enhance strategic decision-making. Partner with HRBPs and business leaders to align technology solutions with workforce needs, ensuring seamless integration across talent acquisition, development, and retention. Oversee HR programs, including employee lifecycle processes, benefits, performance management, compensation, compliance, and service delivery, ensuring alignment with business objectives. Lead change management efforts to drive adoption of new technologies, optimize HR service delivery, and foster a culture of continuous improvement. Build and lead a high-performing People Operations and Technology team, driving innovation and operational excellence. 15+ years of progressive experience in People Operations, HR Technology, or related fields, with a strong track record in high-growth, fast-paced environments. Experience leading global People Operations in a scaling organization, with a deep understanding of international compliance, workforce planning, and cross-cultural HR strategies. Proven ability to drive transformation, challenge conventional HR practices, and implement AI-driven, data-informed solutions that enhance efficiency and employee experience. IPO and pre-IPO experience, with an understanding of the complexities and requirements of scaling People Operations in a public company environment. Strong growth mindset with the ability to learn, adapt, and lead innovation in rapidly evolving technological landscapes. Hands-on, agile leadership style with a willingness to dive into details while also driving strategic initiatives at scale. Passion for AI, automation, and data-driven decision-making, with expertise in leveraging analytics to optimize HR programs and workforce planning. A track record of building and developing high-performing teams, fostering a culture of collaboration, innovation, and operational excellence.
