Upwork ($UPWK) is the world’s work marketplace. We serve everyone from one-person startups to over 30% of the Fortune 100 with a powerful, trust-driven platform that enables companies and talent to work together in new ways that unlock their potential.
Last year, more than $3.3 billion of work was done through Upwork by skilled professionals who are gaining more control by finding work they are passionate about and innovating their careers.
This is an engagement through Upwork’s Hybrid Workforce Solutions (HWS) Team. Our Hybrid Workforce Solutions Team is a global group of professionals that support Upwork’s business. Our HWS team members are located all over the world.
This role is a long-term contract position.
We are looking for a skilled Senior/Lead Machine Learning Operations Engineer to join our Algorithms and Research team. This role is perfect for someone who is excited about productizing advanced technologies like Generative AI to revolutionize our platform. Join us in revolutionizing search technology at Upwork and making a significant impact on our platform and users.
Work/Project Scope:
- Deploy machine learning models with a focus on Generative AI and Large Language Models
- Design and build retrieval-augmented generation systems to improve search and recommendation functionalities
- Implement machine learning monitoring systems and connect it to active learning systems
- Collaborate with cross-functional teams to integrate machine learning solutions into the Upwork platform
- Continuously monitor and improve model performance and accuracy
Must Haves (Required Skills):
- 5+ years of proven experience in taking machine learning models to production
- Strong programming skills in Python, Java, or Golang, with a focus on scalable cloud-based solutions
- Proficiency in cloud infrastructure technologies, preferably AWS, but also experienced with GCP and Azure
- Familiarity with Generative AI and Large Language Models
- Familiarity with relational Databases and building machine learning pipelines
- Excellent problem-solving skills and a proactive approach to innovation
- Ability to work effectively in a remote-first, collaborative team environment
Upwork is proudly committed to fostering a diverse and inclusive workforce. We never discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
