Culture Amp is looking for an experienced Salesforce Solutions Analyst to join our Revenue systems team to build solutions in our Salesforce CRM system and support our business growth.
You will design, develop, and optimize our Salesforce ecosystem, with a strong focus on Sales Cloud and related integrations.
You will be a key player in driving scalable and innovative solutions that support our growing business and evolving customer needs.
As a functional and technical partner to business teams, you’ll work cross-functionally with stakeholders within and across the revenue operations team and to deliver robust, high-performing Salesforce solutions aligned with business objectives.
Key Responsibilities:
- Salesforce Expertise: Serve as the functional and technical subject matter expert for Salesforce, with a primary focus on Sales Cloud platform strategy, scalable design and best practices.
- Solution Design & Development: You will be responsible for the design, and implementation of scalable Salesforce solutions that align with business goals and support organizational growth. Build custom components using Apex, Visualforce, Lightning Web Components, and declarative tools.
- Requirement Analysis & Solution Design & Documentation: Collaborate with stakeholders to gather and analyze requirements, evaluate upstream/downstream impacts, and translate needs into holistic, actionable system and process solutions. Produce clear documentation to support development and stakeholder alignment.
- Integration & Automation: Design and implement seamless integrations with external systems and automate key business processes using Salesforce-native and third-party tools.
- Performance, Security & Compliance: Continuously monitor and optimize platform performance and hygiene. Ensure solutions meet data governance, security, and compliance standards.
- Quality Assurance Partnership: Work closely with QA to develop comprehensive test strategies and ensure solution reliability through rigorous validation.
- Standards & Mentorship: Define and uphold coding standards, development best practices, and technical governance across projects.
- Cross-Functional Collaboration: Partner with Revenue Systems, Operations, and other teams to deliver scalable, automated solutions that support cross-departmental initiatives and business expansion.
- Innovation & Continuous Improvement: Stay current with Salesforce innovations and industry trends. Proactively introduce forward-thinking solutions that drive digital transformation and improve platform value.
Required Qualifications:
- 5+ years of hands-on experience in Salesforce technical analysis and solution design.
- Expert knowledge of Sales Cloud, Apex, Visualforce, LWC, SOQL/SOSL.
- Experience with platform integrations (REST/SOAP APIs, middleware).
- Strong understanding of Salesforce security, data model, and sharing rules.
- Knowledge of CI/CD and DevOps best practices.
- Salesforce certifications (e.g., Advanced Administrator, Platform Developer, Application/System Architect) preferred.
- Excellent communication, analytical, and problem-solving skills.
- Familiarity with Agile methodologies and project management tools (Jira, Confluence)
- Experience in high-growth SaaS environments.
- Passion for innovation, process improvement, and delivering value to the business.
