Job OverviewOur Product Design team crafts engaging and appealing experiences that improve customers' outcomes. We shape our product strategy and play a major role in creating the unified product experience across the hiring workflow. Integrating generative AI copilots and AI agents into the user experience to assist our users in achieving their goals more efficiently. Product Designer at iCIMS owns the design process, starting with UX research, through concept ideation, to working with Agile engineering teams to transform UI designs into working software. iCIMS is a design-led company where we strive to understand and meet our users’ needs. The ideal candidate has user empathy, the ability to provide innovative UX solutions, and a get-it-done mentality. Are you customer-obsessed, do you want to conduct UX research, and transform those findings into the best UX solutions that solve business and user needs? Then join iCIMS, the strategic leader in talent acquisition, on the Product Design team as we build the future of Talent Acquisition!
About Us When you join iCIMS, you join the team helping global companies transform business and the world through the power of talent. Our customers do amazing things: design rocket ships, create vaccines, deliver consumer goods globally, overnight, with a smile. As the Talent Cloud company, we empower these organizations to attract, engage, hire, and advance the right talent. We’re passionate about helping companies build a diverse, winning workforce and about building our home team. We're dedicated to fostering an inclusive, purpose-driven, and innovative work environment where everyone belongs.
Responsibilities - Collaborate with cross-functional teams- Product Management, Agile Engineering, and others — in an iterative, transparent, and feedback-oriented design and development process to distill high-level requirements into product experiences and AI solutions that align with business objectives and customer outcomes.
- Create and develop thoughtful and appropriate design solutions by translating research insights into engaging user experiences and identifying opportunities for AI integration and improvement within existing systems.
- Remain informed about industry trends and best practices to continuously enhance our product experience and AI capabilities.
- Utilize and contribute to iCIMS' Design System through the identification and formalization of user interface patterns and page layouts.
- Create and develop highly detailed, annotated user workflows, wireframes, pixel-perfect mock-ups, and prototypes for product, sales, and agile engineering teams.
- Working knowledge of fundamental UX and UI design principles, industry trends, best practices, AI technologies, and agile and research methodologies.
- Test and validate user experiences and AI designs to ensure accuracy, reliability, and efficiency in real-world applications.
- Communicate and present user experience concepts, AI-based solutions, and UX strategies to technical and non-technical stakeholders.
- Advocate on behalf of our users and illustrate thought leadership around UX and UI methodologies throughout the organization.
- Facilitate workshops, gather research and data, and conduct competitive analysis to understand our users’ needs and the problems we are solving.
- Iterate on process and procedure with the Design Manager and other senior members of the UX team.
- Consistently ensure that business is frictionless, always conducted with integrity and that behavior aligns with iCIMS policies, procedures, and core competencies.
Qualifications - Minimum of 3 years of UX and UI experience, with at least 2 years of software experience.
- A strong portfolio featuring examples of UI and UX work backed by research.
- Must have experience working with Agile methodologies and a strong understanding of software and product development lifecycles.
- A solid understanding of AI and ML Fundamentals.
- Exposure to AI interface patterns and emerging best practices for AI-powered features (including Responsible, transparency, and explainable AI).
- Awareness of how different AI models (like LLMs, computer vision, or recommendation systems) might impact user experience.
- A curiosity and an ability to learn from and speak with AI technical experts about emerging technologies.
- Proficiencies with Figma, Sketch, Adobe Creative Suite, Figjam, Miro, or other relevant design tools.
- Experience utilizing and contributing to a Design System to ensure a holistic product experience.
- Ability to work with Front-end UI Developers to ensure design standards are met and maintained.
- Understanding of best practices for responsive, adaptive, and web-based design, and SaaS software.
- Knowledge of Accessibility standards.
- Own projects end-to-end from understanding users to working with software engineers.
- Lead qualitative and quantitative design workshops and surveys during discovery and design to inform product decisions.
- Create and track feature and product KPIs in partnership with a product. An understanding of user telemetry tools to measure adoption and identify opportunities for improvement.
- Participate in team reviews/critiques at various stages of the product development life cycle and know how to receive and deliver constructive criticism.
- Strong written and communication skills and problem-solving skills.
- Able to provide estimates and meet deadlines.
- Must have a good work ethic and attitude towards evolution, acceptance of 'failures', the ability to move on, and iterate quickly.
- The ability to think holistically about UI/UX and educate others on design best practices.
EEO StatementiCIMS is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at iCIMS. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you’d like to request an accommodation due to a disability, please contact us at careers@icims.com.
Compensation and BenefitsiCIMS offers a comprehensive benefits package: medical, vision, and dental, life insurance, pensions, tuition reimbursement, lifestyle spending accounts, and generous paid time off plans (vacation, sick, parental leave). Learn more here: https://careers.icims.com/benefits
