Why Work Here
- Headquarters is in Charlotte, NC
- Recently expanded to nearshore
- isolved ranked for SMB Payroll in 2023 Sapient Report
- Voted top places to work in USA 2023
Job Description
The AI Integration Engineer II is responsible for embedding and optimizing AI technologies - such as large language models and domain-specific solutions - within the organization's technology stack. This role focuses on integrating AI-powered capabilities into existing systems and workflows, enhancing development processes, and ensuring high-quality outputs.
Core Job Duties
- AI Systems Integration
- Embedding AI into Workflows: Integrate AI models and services (e.g., code generation, prompt processing, intelligent debugging) directly into development platforms and processes
- Toolchain Connectivity: Connect systems such as CI/CD pipelines, version control, design tools, and documentation platforms to provide the necessary context and support for AI-powered components
- Operational Excellence & Quality Assurance
- Monitoring & Observability: Implement and maintain robust monitoring and logging systems for AI, ensuring adherence to quality metrics, security standards, and architectural guidelines
- Feedback Loop Development
- Data Collection and Analysis: Capture and analyze insights from AI interactions - including input prompts and model responses - to iteratively improve AI performance and integration outcomes
- Iterative Improvement: Collaborate with product and engineering teams to refine AI integration strategies based on operational performance and user feedback
- Collaboration & Developer Enablement
- Cross-Functional Teamwork: Act as a liaison among AI research, engineering, and operations teams to ensure that integrated systems support broader business and technical goals
- Documentation & Training: Prepare clear documentation, best practices, and training materials to help developers fully leverage the integrated AI systems
- Innovation & Continuous Learning
- Staying Current with AI Advances: Keep up to date with the latest AI models, trends, and industry standards, and continuously evaluate how these innovations can enhance the codebase and development processes.
- Process Optimization: Identify opportunities for improvement within existing workflows and proactively implement solutions to maximize the benefits of integrated AI
- Security, Compliance, & Data Governance
- Ensuring Secure Integrations: Apply best practices in AI security, including managing sensitive data and ensuring compliance with regulatory standards
- Risk Management: Continuously assess and enhance the security posture of AI integrations to mitigate risks related to data privacy, AI bias, and other potential vulnerabilities
Minimum Qualifications
- 5 years in software development in AI/ML frameworks, with a proven track record of integrating emerging technologies into established platforms
- Experience working in a SaaS company environment is highly desirable, demonstrating familiarity with the software development lifecycle (SDLC) and agile methodologies
- Initiative and ability to navigate ambiguity effectively while driving innovative solutions to complex integration challenges
- Capable of translating technical details for both technical and non-technical stakeholders, fostering a coordinated approach across teams
- Passionate about AI, with a continuous drive to learn, stay current with industry advancements, and improve the organization's technology practices.
About isolved
isolved is an employee experience leader, providing intuitive, people-first HCM (Human Capital Management) technology. Our solutions are delivered directly or through our partner network to more than five million employees and 145,000 employers - who use them every day to boost performance, increase productivity, and accelerate results while reducing risk. Our HCM platform, isolved People Cloud, seamlessly connects and manages the employee journey across talent management, HR & payroll, workforce management and engagement management functions. No matter the industry, we help high-growth organizations employ, enable and empower their workforce by transforming employee experience for a better today and a better tomorrow. For more information, visit www.isolvedhcm.com.
EEO Statement
isolved is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. isolved is a progressive and open-minded meritocracy. If you are smart and good at what you do, come as you are.
Disability Accommodation
Visit www.isolvedhcm.com/careers for more information regarding our incredible culture and focus on our employee experience. Visit www.isolvedeebenefits.com for a comprehensive list of our employee total rewards offerings.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions outlined above.
In adherence to relevant pay transparency legislation and regulations, we endeavor to offer clarity regarding our compensation methodology for this position. While specific pay ranges are presently under review to ensure alignment with competitive market standards, we will furnish this information upon finalization.
At our organization, individual compensation structures are established through a consistent and equitable process, taking into account various pertinent factors. These factors encompass geographic location, job-specific competencies, educational attainment, professional certifications, and pertinent experience. This structured approach enables us to align our total rewards package competitively with each employee's qualifications, duties, and contributions to our collective success.
An employee's comprehensive compensation package comprises diverse components, such as base salary, performance-linked bonuses or commissions, long-term incentives like equity grants, and an extensive benefits portfolio. Should you advance as a finalist candidate, you will have the opportunity to explore our overarching compensation philosophy, practices, and how your unique background informs an appropriate compensation proposition.
Our commitment lies in fostering a fair, impartial, and transparent compensation framework throughout our workforce. All compensation determinations are aimed at justly acknowledging and rewarding the value, qualifications, and significant contributions that our employees bring to their roles and to the company's achievements. We welcome your inquiries about our principles of pay equity, accompanying analyses, and associated procedures throughout the recruitment process.
