Your work days are brighter here.
At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.
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About the Team
The Workday Everywhere team is looking for a Senior Outbound Product Manager to join us and support our growth! As a team, we bring effortless experiences into our users’ natural flow of work. We are laser-focused on providing Workday experiences that are innovative and engaging. From enabling Workday in tools like Slack and Microsoft Teams, to pioneering intelligent agents, we power the Workday Everywhere experience for enterprise customers.
About the Role
Come work alongside a dedicated team of product managers, designers, and engineers who are passionate about delivering groundbreaking user experiences.
As a Senior Outbound Product Manager, your primary focus will be to champion Workday Everywhere's innovative solutions, to our customers and partners. You will be the liaison between strategy and execution, translating customer needs and market trends into actionable insights for our product development teams, while simultaneously articulating the value and vision of our offerings externally.
You will serve both as a product champion externally and as the voice of the customer internally – by taking what you learn and sharing customer insights with the team to influence our product strategy.
Responsibilities
Evangelize Workday Everywhere's value proposition, with a strong emphasis on user effiiciency, to enterprise customers, prospects, and strategic partners.
Educate and enable our Sales, Product Marketing, Services, and Customer Success teams with in-depth product knowledge, use cases, and implementation methodologies to drive product adoption and growth.
Capture and socialize critical customer and market insights through various channels, including executive briefings, customer advisory boards, user groups, and direct engagements, synthesizing insights to influence product strategy and roadmap.
Collaborate with PMs, research, engineering and design to ensure that customer requirements and market opportunities are well understood and prioritized.
Support strategic customers with critical issues during implementation, launch, or rollout, coordinating their resolution internally and externally.
Partner with our software partners to coordinate and implement joint go-to-market campaigns and activities, especially for new features and capabilities related to conversational AI and agents.
Analyze product adoption and usage metrics to identify trends, opportunities, and areas for improvement, providing data-driven recommendations to internal teams.
About You
Basic Requirements
At least 6+ years of product management experience, with a strong emphasis on outbound product management, ideally within an enterprise SaaS environment.
Proven ability with conversational AI, intelligent agents, or similar emerging technologies, including understanding their application and value in enterprise settings.
Experience in supporting customer implementations, troubleshooting product support issues, and addressing customer challenges in a product-focused role.
Consistent track record of leading cross-functional go-to-market efforts for new and scaling products, including, leading Early Adopter programs, customer research, and partner launches.
Experience making data-driven decisions, including defining and owning metrics for success and analyzing product usage.
A BA/BS degree in Computer Science, Engineering, Business, or an equivalent.
Other Qualifications
Outstanding communication, presentation, and influence skills, capable of engaging with all levels within a large organization, as well as with external partners and team members.
Strong ability to translate difficult technical concepts into clear, concise, and compelling value propositions for both technical and non-technical audiences.
A collaborative spirit that is essential for securing the trust and partnership of your peers and driving cross-team execution.
Ability to thrive in a fast-paced and ever-evolving environment, with a strong sense of ownership for strategy, roadmap, and execution.
Experience with enterprise teamwork tools (e.g., Slack, Microsoft Teams) and their integration points with business applications.
Known to work using both quantitative insights from user data (the ‘what’) and qualitative insights derived from other internal and external sources (the ‘why’).
Workday Pay Transparency Statement
The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday’s comprehensive benefits, please click here.
Primary Location: USA.CA.Pleasanton
Primary Location Base Pay Range: $165,600 USD - $248,400 USD
Additional US Location(s) Base Pay Range: $140,600 USD - $248,400 USD
Our Approach to Flexible Work
With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.
Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.
Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.
Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!
