How you can help make a better world of work
As a Senior HR Business Partner you are the strategic business partner to Culture Amp’s Go-to-Market (GTM) teams - including Sales, Customer Success, and related Customer functions. This role puts a strong emphasis on building deep, trust-based relationships with GTM/Customer teams to deliver high-impact people and culture initiatives that drive business results and elevate our customer-facing employee experience.
In a high-impact, Lead-level remit, you’ll support designated executives and VPs, providing end-to-end partnership across the full employee lifecycle - from partnering with talent acquisition and onboarding, through performance management, development, and exit. You’ll partner closely with executive stakeholders and operate across regions, shaping people practices and amplifying engagement, inclusion, performance, and intent to stay.
You will
- Build strategic, trust-based partnerships with assigned GTM executives and senior leaders, providing expert counsel on complex talent and people issues to mitigate risk and enable optimal outcomes for the company and our people.
- Own and drive the people strategy for all GTM/customer-facing teams (Sales, CX, Revenue Operations, and associated functions) - ensuring alignment to business goals, performance, and OKRs.
- Support the full employee lifecycle for your designated GTM group, including recruitment, onboarding, engagement, development, performance, exit, and transition.
- Lead workforce planning, succession, and organizational design, advising on team structure and capability building as the business scales.
- Use data and insight to shape and evolve the People agenda, tracking and reporting on key talent metrics (retention, attrition, engagement, performance, etc.), identifying trends and surfacing actionable recommendations.
- Deliver and embed global people programs and policies in ways that support our culture, compliance, and DEI commitments across all geographies.
- Design and facilitate talent planning activities to identify high-potential talent, leadership development priorities, and build robust succession pipelines.
- Advise on compensation and reward initiatives, interpreting both internal frameworks and external benchmarking for market-competitive approaches.
- Manage a broad spectrum of employee relations issues - including investigations - end-to-end, ensuring fairness, compliance, and best-practice resolution.
- Be an advocate and champion of Culture Amp’s product and people philosophy, acting as a “customer zero” within our own organization.
You have
- 7+ years’ HR Business Partner experience in a fast-paced environment (SaaS/tech preferred, but not essential), with a strong record of strategic business partnering for senior commercial leaders in customer-facing or GTM functions.
- Demonstrated depth in performance management, employee relations, organizational design, and compensation practices, both globally and regionally.
- Experience leading change management initiatives and building/rebuilding for sales or GTM teams, with an aptitude for driving engagement, intent to stay, and high team performance.
- A track record in supporting rapidly scaling go-to-market or customer-facing teams (preferably global, but U.S./NA regional expertise essential).
- Proven ability to deliver Culture First people practices, balancing strategic priorities with day-to-day coaching and influencing through strong relationships.
- Excellent analytical, interpersonal, and communication skills, with the flexibility to thrive in ambiguity and fast growth.
You are
- Deeply curious and passionate about people, culture, and high performing teams - a “people geek” at heart.
- Comfortable rolling up your sleeves to drive change; you see opportunity in evolving environments and strive to build inclusive, thriving workplaces.
- Flexible, nimble, and able to operate at both strategic and tactical levels, adapting quickly as priorities shift.
- Empathetic and energized by influencing and coaching others to elevate outcomes.
- Excited to join a team where you can make a difference in the lives and careers of your colleagues.
