Job Requirements Senior Manager - Strategy
Phenom · Remote · Mid · Human Resources Technology
Department: Strategy, Executive Alignment & Leadership (SEAL)
Reports To: Vice President of Global Strategy
Schedule: Travel: Up to 50%
Compensation: $100,000 - $110,000
Work Summary
The Senior Manager, Strategy is a key player on the Strategy team responsible for developing and executing strategic initiatives that enhance executive relationships, drive revenue growth, and support Phenom’s long-term objectives. This role involves collaborating with account managers to identify and capitalize on net new and upsell opportunities, ensuring customer satisfaction, and maintaining strong executive relationships. In addition, significant speaking and marketing opportunities to represent Phenom in the domain as well as writing and publishing thought leadership insights.
Skills, Outcomes & Proficiency
- Strategic Planning (Proficient): Deliver strategic planning to solve problems and improve operational performance.
- Market Analysis (Proficient): Apply market analysis to contribute to cross-team objectives and deliverables.
- Competitive Analysis (Proficient): Apply competitive analysis to contribute to cross-team objectives and deliverables.
- Customer Relationship Management (Advanced): Apply customer relationship management to contribute to cross-team objectives and deliverables.
- Revenue Growth (Foundational): Execute revenue growth to deliver consistent, high-quality work outputs.
- Data Analysis (Advanced): Execute data analysis to contribute to cross-team objectives and deliverables.
- Team Leadership (Foundational): Execute team leadership to solve problems and improve operational performance.
- Cross-Functional Leadership (Foundational): Manage cross-functional leadership to contribute to cross-team objectives and deliverables.
- Key Performance Indicators (Proficient): Apply key performance indicators to contribute to cross-team objectives and deliverables.
- Strategic Thinking (Proficient): Execute strategic thinking to solve problems and improve operational performance.
- Problem-Solving (Advanced): Execute problem-solving to deliver consistent, high-quality work outputs.
- Generative Artificial Intelligence (Proficient): Apply generative artificial intelligence to deliver consistent, high-quality work outputs.
- Communication (Advanced): Execute communication to deliver consistent, high-quality work outputs.
Experience
- 2+ years — Strategy Development
Education
- High School (Preferred)
- Other in Creative/Artistic (Preferred)
Qualifications
- 2+ years of experience in strategy development, customer relationship management, or a related role.
- Proven track record of managing customer relationships at a senior level.
- Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
- Ability to use Generative and Agentic AI tools and build strong fluency to drive business outcomes efficiently
- Excellent communication, negotiation, and interpersonal skills.
- Experience working closely with account managers or sales teams to drive business growth.
- Ability to lead and inspire a team, fostering a culture of collaboration and excellence.
Values & Purpose
- Curiosity — Digs beneath surface data to uncover patterns and root causes
- Integrity — Upholds rigorous standards and ethical decision-making
- Responsibility — Takes ownership of duties and follows through reliably
- Creativity — Generates novel solutions and approaches to challenges
Demonstrated Experience
- Delivered work requiring Generative and Agentic AI with documented outcomes against defined KPIs.
- Executed work requiring AI tools resulting in measurable improvements to team or business performance.
- Managed work requiring Generative AI producing artifacts reviewed and validated by stakeholders.
- Delivered work requiring Agentic AI demonstrating progression from execution to ownership.
- Executed work requiring Strategy development with evidence of cross-functional collaboration and coordination.
- Managed work requiring Writing supported by quantifiable metrics and peer/manager validation.
