Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.
Learn more about our culture and how we make our employees happier through The Sprinklr Way (http://get.sprinklr.com/hubfs/SprinklrWay.pdf) .
Job Description
Junior HRIS Analyst - Workday
Our Culture and Talent (C&T) Systems and Operations team is looking for a Junior HRIS (Human Resources Information Systems) Analyst.
The Junior HRIS Analyst is a vital contributor to the success of the C&T System and Operations team and the broader C&T department. In this role, you will be responsible for ensuring the seamless operation of Workday, maintaining accurate employee data, and delivering essential user support. This position serves as an excellent stepping stone for individuals aspiring to build a career in HRIS, particularly with a focus on Workday.
A minimum of one year of prior experience in a role involving Workday, such as a HRIS or Shared Services Analyst is required.
What you’ll do
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Employee Inquiries : Responding to employee queries regarding C&T policies, Workday navigation, data requests, payroll, and other C&T-related matters. This often involves providing information, troubleshooting issues, and escalating more complex problems to specific C&T teams if necessary.
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Employee Data Management : Keeping employee data up to date, initiating processes, loading data and facilitating process completion. Support audits or compliance checks when needed.
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C&T Technology Support : Assisting employees and managers with C&T technology tools, including troubleshooting technical issues and providing training.
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Process Improvement: Identifying opportunities to streamline C&T processes, improve efficiency, and enhance the employee experience.
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Reporting: Generating C&T reports and analytics to provide insights into C&T metrics, such as turnover, headcount, and employee demographics.
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Audit support: Support with both internal and external audit requests, including data requests and reports. Follow defined processes for change requests as per documentation.
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Continuous Learning: Stay updated on emerging HR technology trends and new features of HRIS software.
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Training and Documentation: Develop training materials and provide training sessions to HR users. Create and maintain documentation for HRIS processes and procedures.
Skills r equired for s uccess
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Communication Skills : Strong written and verbal communication skills to interact with C&T and IT teams, and other stakeholders. Ability to translate technical jargon into understandable language for non-technical colleagues.
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Problem Solving : The ability to assess problems, gather information, and develop various solutions. Critical thinking skills to evaluate and improve existing C&T processes.
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Initiative : You have the internal drive and determination to initiate tasks and projects without external pressure or guidance. You proactively identify opportunities for improvement, act on them, and suggest innovative ideas to enhance processes or outcomes.
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Technology Proficiency : Familiarity with HRIS software and systems, including Workday. Understanding of how HRIS systems integrate with other enterprise systems (e.g., payroll, time and attendance).
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Attention to Detail : C&T processes often involve sensitive and confidential information. Being detail-oriented is essential for maintaining data accuracy and compliance with regulations.
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C&T Knowledge : An understanding of general C&Tprocesses, policies, and regulations is helpful.
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Time Management: Managing multiple tasks and inquiries efficiently is essential. You should be able to prioritize and meet deadlines while maintaining accuracy.
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Data Analysis : The ability to analyze C&T data and metrics to identify trends and provide insights is crucial. Proficiency in tools like Microsoft Excel or other analytics software can be valuable.
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Change Management: Skills to help manage and facilitate change when implementing new HRIS systems or processes. Understanding change management principles can be valuable in managing transitions smoothly.
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Teamwork: Collaborate effectively with cross-functional teams, including IT, C&T, and management. Being a team player and having the ability to work effectively with others is important.
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Project Management: Experience in managing HRIS-related projects, including system implementations, upgrades, and enhancements. Effective time management and organizational skills to meet project deadlines.
Minimum Requirement s:
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Bachelor's degree in Human Resources, Information Technology, Business, or a related field.
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Minimum of one year of prior experience in a role involving Workday, such as HRIS or Shared Services Analyst.
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Strong interest in HR technology and systems and desire to become proficient in managing Workday.
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Proficiency with Microsoft Office suite (especially Excel) and the ability to learn new software quickly.
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Excellent communication and interpersonal skills.
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Detail-oriented, with a focus on accuracy and data integrity.
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Ability to work collaboratively and independently.
#LI-JC
Why You'll Love Sprinklr: We’re committed to creating the kind of culture where you feel like you belong, are happier today than yesterday, and your contributions matter. At Sprinklr, our goal is to treat everyone like family and passionately, genuinely care. For full-time employees, we offer flexible paid time off and paid parental leave, medical plans, dental and vision plans, life insurance, 401(k) savings plans, employee stock options, gym and wellness discounts, Plum benefits, Lifemart discounts, and paid time off to invest in learning and career development.
We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever.
We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.
We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more.
EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.
Sprinklr is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodations, please let us know by filling out this form (https://forms.office.com/r/hzDnhjYCJf) .
Compensation Range
$60,000 - $80,000 - $100,000
The base salary range for this role at minimum, midpoint and maximum is shown above. It is not typical for a candidate to be hired close to or at the maximum of the salary range. At Sprinklr, base pay depends on multiple individualized factors, including experience, qualifications, job-related knowledge and skills, and geographic location. Base pay also depends on the relative experience, knowledge, skills to our internal peers in the role. Base pay is only one part of our competitive Total Rewards package: the successful candidate may also be eligible to participate in Sprinklr’s discretionary bonus plan, commission plan and/or equity plan, depending on role.
US-based Sprinklr employees are eligible for a highly competitive benefits package as well, which demonstrates our commitment to our employees’ health, well-being, and financial protection. The US-based benefits include a 401k plan with 100% vested company contributions, flexible paid time off, holidays, generous caregiver and parental leaves, life and disability insurance, and health benefits including medical, dental, vision, and prescription drug coverage.
We’re excited that you’re interested in joining Sprinklr!
Please check back frequently to follow up on the progress of your application and continue to update your contact information as appropriate.
Here at Sprinklr, we’re on a mission to help every organization on the planet create unified experiences that make customers happier. That customer obsession mirrors our commitment to our own people — to treating them like family, and to sharing a culture that reflects our values.
Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.
Sprinklr is proud to be an equal employment opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
See Sprinklr's EEO Policy and Equal Employment Opportunity is the Law notice.
Sprinklr is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans during our application process. If you have a disability or special need that requires accommodations, please let us know by filling out this form (https://forms.office.com/r/hzDnhjYCJf) .
