Manage and lead the delivery and execution of multiple implementations to a project plan and communicate project progress through regular status reports to both internal and external stakeholders Act as the leader of the assigned implementation project(s) and actively program manage to ensure on-time, on-budget and high-quality delivery of assigned implementations Work in collaboration with customers to understand their business and technical requirements, and establishing business outcomes Collaborate with internal cross-functional teams as need be (solution architects, functional consultants, product, customer success, customer support) and customer stakeholders across levels to ensure progress towards agreed goals and to effectively manage risks and mitigate issues Be responsible for project management specific deliverables like project plan, progress report, risk & issue logs, resource / revenue forecasting etc and hold accountable other roles within the project team for their deliverables. Ensure customer sign-offs on all project deliverables Keep alignment with the defined SOW (Statement of Work) and Contracts to ensure there is effective scope, effort and budget management and also identify opportunities to raise Change Requests to ensure there is no revenue leak or internal compliance issues Collaborate with the assigned Customer Success Manager to identify the key success factors for a successful implementation Actively contribute to the growth of the Solution Delivery organization and company through strategic initiatives, pre-sales support, knowledge & best practice sharing, mentoring new joiners, and onboarding implementation partners A bachelor's degree in business, technology or a related field 8+ years of professional services, project management, or consulting experience Experience in managing SaaS / PaaS / enterprise technology product implementations strongly preferred Experience with ATS/HRIS systems such as Workday, SuccessFactors or other talent/recruitment management software platforms strongly preferred Exceptional interpersonal skills and the ability to to communicate effectively across all levels of an organization, both internally and externally Project / Program management certifications like PMP, PRINCE2 etc preferred Experience our comprehensive benefits with family medical, vision and dental coverage, a competitive base salary, and eligibility for equity awards and discretionary bonuses or commissions.
