Job OverviewWe are seeking a strategic and experienced Manager, Project Management to lead a team responsible for orchestrating the successful delivery of client-facing SaaS implementation projects. This role will focus on people leadership, project governance, stakeholder management, sales assistance, and cross-functional alignment. The Project Management team operates at the center of a collaborative ecosystem, partnering closely with Implementation, Integrations, Center of Excellence, and Client Partner teams. The ideal candidate brings deep project management expertise, executive presence, and a strong ability to align teams around shared goals to ensure exceptional customer experiences. This is a people leadership role that directly impacts the customer experience and the scalability of our services. As Manager, Project Management, you will drive alignment between teams, establish delivery discipline, and help position our customers for long-term success.
About UsWhen you join iCIMS, you join the team helping global companies transform business and the world through the power of talent. Our customers do amazing things: design rocket ships, create vaccines, deliver consumer goods globally, overnight, with a smile. As the Talent Cloud company, we empower these organizations to attract, engage, hire, and advance the right talent. We’re passionate about helping companies build a diverse, winning workforce and about building our home team. We're dedicated to fostering an inclusive, purpose-driven, and innovative work environment where everyone belongs.
Responsibilities- Lead and mentor a team of Project Managers overseeing the end-to-end delivery of client onboarding projects.
- Drive team performance through clear expectations, coaching, and professional development.
- Foster a collaborative, client-focused, and execution-oriented team culture.
- Enforce consistent project governance practices across all engagements.
- Project sponsor larger enterprise engagements and align with customer project sponsors to ensure shared success
- Monitor project health across the portfolio; proactively address risks and remove roadblocks.
- Ensure teams follow defined methodologies and delivery standards (e.g., scope, timeline, resource coordination).
- Serve as the central coordination point between Project Management and cross-functional teams, including IMP, INT, CoE & Client Partners
- Ensure seamless handoffs, issue escalation paths, and accountability across workstreams.
- Partner with Client Partners on key accounts and deals to ensure project readiness, delivery alignment, and executive communication.
- Participate in high-visibility customer conversations as needed, especially around escalations, complex timelines, or multi-product rollouts.
- Track key performance indicators (KPIs) and project metrics to inform business decisions.
- Identify opportunities to improve processes and drive operational efficiency.
Qualifications- 5+ years of experience in project management, with at least 2 years leading or managing a project delivery team.
- Experience overseeing a project team that coordinates across multiple delivery functions (e.g., implementation, technical integrations).
- Strong executive presence and the ability to collaborate effectively with senior stakeholders and customer executives.
- Proven ability to implement governance models and drive consistency across project portfolios.
- Proficiency in Smartsheets, Salesforce, FinancialForce, or similar tools.
- Excellent organizational, communication, and problem-solving skills.
Preferred- PMP, PMI-ACP, or similar project management certification.
- Background in SaaS, enterprise software, or HR tech strongly preferred.
- Familiarity with integration methods (CSV, XML, API) is a plus — understanding the process without needing to execute it.
- Experience working in or with a Center of Excellence model is a bonus.
EEO StatementiCIMS is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at iCIMS. We are proud to be an equal opportunity and affirmative action employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you’d like to view a copy of the company’s affirmative action plan or policy statement and/or if you would like to request an accommodation due to a disability, please contact us at careers@icims.com.
Compensation and BenefitsWe accept applications for this position on an ongoing basis until the position is filled. Applications will be reviewed as they are received, and qualified candidates may be contacted throughout the posting period.
The anticipated base pay range for this position is $120,000-$125,000 annually. Final compensation will be based on factors such as relevant experience, skills, education, internal equity, and market data. This range aligns with our commitment to equitable and transparent compensation practices, as required by applicable law.
Competitive health and wellness benefits include medical, dental, vision, 401(k), dependent care, short term and long-term disability, life and AD&D insurance, bonding and parental leave, mindfulness resources, an open vacation policy, sick days, paid holidays, quiet hours each workday, and tuition reimbursement. Benefits and eligibility may vary by location, role, and tenure. Learn more here: https://careers.icims.com/benefits
