The Product Administrator will maintain system level configuration of People Cloud multiple environments. Main responsibilities are configuration of system level calculations and settings, troubleshooting and resolving system issues and configuring and maintain security permissions. The responsibilities require independent analyses, communication and problem solving. This position requires communication and collaboration from various teams in the organization. Work is performed with minimal supervision and pre-established guidelines.
- Provide level 3 support to isolved.
- Maintain system level configuration of People Cloud i multiple environments.
- Communicate proactively and effectively system-related updates to management and the user community.
- Analyze requirements and configure system calculations including Earnings, Deductions, Memos, and Benefits.
- Design and maintain security roles on a system, client, and employee self-service level
- Maintain the client landing page messages and links for the direct business environments
- Identify opportunities for system normalization across environments.
- Team with Mergers and acquisitions to buildout new environments with standardized functionality.
- Assist in mass updates to environment on the system, client, and employee level.
- Collaborate with business partners to ensure effective system setup in isolved.
- Demonstrate strong ownership and advocacy for integrity, accuracy, system adherence, and business rules surrounding company data.
- Assist with special projects as needed.
Job Complexity
Applies acquired job skills and company policies and procedures to complete assigned tasks.
Interaction
Works on assignments that are semi- routine in nature but recognizes the need for occasional deviation from accepted practice.
Supervision
Normally follows established procedures on routine work, requires instructions only on new assignments. Work may be spot- checked in progress and upon completion.
Experience
Typically requires a minimum of 1 - 3 years of related experience.
Minimum Qualifications
- Demonstrate an excellent understanding of HR related systems and processes.
- You should possess a strong attention to detail and strong problem-solving skills to succeed in this role.
- Strong Microsoft office skills
Physical Demands
Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 15 pounds.
Travel Required
Yes, up to 15% of domestic travel may be required.
Work Authorization
Employee must be legally authorized to work in the United States.
FLSA Classification
Exempt
Location
Office/Hybrid
About isolved
isolved is an employee experience leader, providing intuitive, people-first HCM (Human Capital Management) technology. Our solutions are delivered directly or through our partner network to more than five million employees and 145,000 employers - who use them every day to boost performance, increase productivity, and accelerate results while reducing risk. Our HCM platform, isolved People Cloud, seamlessly connects and manages the employee journey across talent management, HR & payroll, workforce management and engagement management functions. No matter the industry, we help high-growth organizations employ, enable and empower their workforce by transforming employee experience for a better today and a better tomorrow. For more information, visit www.isolvedhcm.com.
isolved is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. isolved is a progressive and open-minded meritocracy. If you are smart and good at what you do, come as you are. Visit www.isolvedhcm.com/careers for more information regarding our incredible culture and focus on our employee experience. Visit www.isolvedeebenefits.com for a comprehensive list of our employee total rewards offerings.
