Job Description
Events Operations Supervisor
M1
Summary/objective
The Events Operations Supervisor plays a vital role in supporting isolved's expanding events program, including tradeshows, partner activations, customer experiences and internal events. Reporting to the Sr. Events Manager, this role is responsible for executing the operational backbone of event planning, managing vendor contracts, supporting budget management and assisting in on-site logistics. Working cross-functionally with procurement, finance, legal, sales and marketing teams, the ideal candidate brings strong project coordination skills, a collaborative spirit and a hands-on approach to execution. They thrive in a fast-paced environment and are energized by delivering events that reflect brand excellence and operational precision.
Core Job Duties
- Coordinate with procurement, legal, sales and finance to initiate, track, and complete contracts for tradeshows and other event-related vendors
- Support budget planning and reconciliation, including invoice processing and financial documentation
- Attend events to assist with logistics, setup, takedown and on-the-ground brand and demand-gen support
- Maintain inventory and readiness of event assets, including sales kits, giveaways and booth materials
- Collaborate with internal stakeholders to support customer and partner event execution
- Work with communication and events teams to ensure timely communications are sent to drive registration, SME readiness and post-event actions and feedback
- Assist the Sr. Events Manager and Events Manager with project timelines, logistics planning and cross-functional communication
- Foster strong relationships with vendors, venues and internal departments to ensure smooth event operations
- Travel between 20-40 percent of the time during peak seasons, including some weekends, for domestic events and tradeshows
- Capable of lifting and transporting materials up to 50 pounds as part of event setup and breakdown
Job Complexity
Works on issues of limited scope. Follows established practices and procedures in analyzing situations or data from which answers can be readily obtained. Monitors daily operations of a unit or sub-unit. Requires full knowledge of own area of functional responsibility.
Interaction
Interacts daily with subordinates and/or functional peer groups. Interaction normally involves exchange or presentation of factual information.
Supervision
Provides immediate supervision to a unit or group of employees, assigning tasks, checking work at frequent intervals, and maintaining schedules. A portion of time is normally spent performing individual tasks related to the unit or sub-unit. Generally supervises semi-skilled employees (e.g., production, customer support, clerical).
Experience
Typically requires a Bachelor's degree and a minimum of 2-3 years of direct experience; may not require prior management experience.
Scope
Receives predetermined work assignments that are subject to a moderate level of control and review. Directs subordinates to complete assignments using established guidelines, procedures, and policies.
Discretion
Erroneous decisions or failure to achieve results may cause delays in schedules.
Minimum Qualifications
- Bachelor's degree in Marketing, Business Administration, Communications, Hospitality Management, or equivalent work experience
- 3–5 years of experience in event operations, event planning, or marketing support, preferably in a B2B environment
- Proven ability to manage multiple projects simultaneously with strong attention to detail and deadlines
- Experience coordinating contracts, budgets, and vendor relationships in a corporate or agency setting
- Strong organizational and problem-solving skills with the ability to adapt quickly in a fast-paced environment
- Excellent verbal and written communication skills, with the ability to collaborate effectively across cross-functional teams
- Proficiency in Microsoft 365 (Excel, PowerPoint, Outlook, Word); familiarity with event management platforms or CRM tools a plus
- Willingness to travel 20–40 percent of the time and work occasional weekends for event execution
- Ability to lift and transport materials up to 50 pounds as part of event setup and takedown
Physical Demands
Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 15 pounds.
Travel Required
Yes, 20-40% expected domestic travel may be required.
Work Authorization
Employee must be legally authorized to work in the United States.
FLSA Classification
Exempt
Location
Remote
Internal Job Title
Events Operations Supervisor
Effective Date
07/30/2025
About isolved
isolved is an employee experience leader, providing intuitive, people-first HCM (Human Capital Management) technology. Our solutions are delivered directly or through our partner network to more than five million employees and 145,000 employers - who use them every day to boost performance, increase productivity, and accelerate results while reducing risk. Our HCM platform, isolved People Cloud, seamlessly connects and manages the employee journey across talent management, HR & payroll, workforce management and engagement management functions. No matter the industry, we help high-growth organizations employ, enable and empower their workforce by transforming employee experience for a better today and a better tomorrow. For more information, visit www.isolvedhcm.com.
isolved is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. isolved is a progressive and open-minded meritocracy. If you are smart and good at what you do, come as you are. Visit www.isolvedhcm.com/careers for more information regarding our incredible culture and focus on our employee experience. Visit www.isolvedeebenefits.com for a comprehensive list of our employee total rewards offerings.
