Why Work Here
- Headquarters is in Charlotte, NC
- Recently expanded to nearshore
- isolved ranked for SMB Payroll in 2023 Sapient Report
- Voted top places to work in USA 2023
Job Description
The Director, Cloud Operations, will oversee the efficient functioning of cloud computing systems. Responsibilities include managing the cloud operations team, ensuring high system availability and performance, and driving continuous improvement of cloud infrastructure and services. The Director will play a crucial role in maintaining smooth operations within isolved's cloud environment.
Core Job Duties
- Create and execute effective cloud strategies to optimize cloud performance and security that are aligned with isolved strategic business goals
- Lead a team of engineers to ensure reliability and efficient operation of all systems
- Identify areas for improvement within the cloud environment and collaborate effectively with peers across the business to develop plans and execute the improvements
- Provide architectural guidance to multiple development teams as they drive projects from inception to production deployment with a strong focus on performance and quality
- Establish, document, and implement the guidance and best practices that make up the isolved coding standards
- Assist in tracking down production issues and responding to support cases
- Review and identify performance issues, and provide direction and strategies for resolving them
Minimum Qualifications
- Bachelor's degree in Computer Science Information Technology, or a related field
- 10+ years progressive experience in large, complex information systems with a strong background in cloud services
- 3+ years in a leadership role
- Ability to work independently to research and solve complex problems
- Proficiency in cloud operations, IT service management, data center management, server and storage management, virtualization, networking, and systems management
- Familiarity with ITIL, PCI-DSS, SAE16, ISO27001, Cobit, and/or HIPAA
- 5+ years developing cloud native applications
Strong skills in:
- Azure
- Microsoft Architecture
- C#
- SQL
- Unit Testing
- .NET
Experience
- NET/ASP.NET Core Web API
- JavaScript
- SOLID Principles
Preferred Experience with:
- Knockout
- Azure Cosmos DB or NoSQL database
- Pub/Sub and asynchronous messaging
- Docker
- MVVM
About isolved
isolved is an employee experience leader, providing intuitive, people-first HCM (Human Capital Management) technology. Our solutions are delivered directly or through our partner network to more than five million employees and 145,000 employers - who use them every day to boost performance, increase productivity, and accelerate results while reducing risk. Our HCM platform, isolved People Cloud, seamlessly connects and manages the employee journey across talent management, HR & payroll, workforce management and engagement management functions. No matter the industry, we help high-growth organizations employ, enable and empower their workforce by transforming employee experience for a better today and a better tomorrow. For more information, visit www.isolvedhcm.com.
EEO Statement
isolved is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. isolved is a progressive and open-minded meritocracy. If you are smart and good at what you do, come as you are.
Disability Accommodation
Visit www.isolvedhcm.com/careers for more information regarding our incredible culture and focus on our employee experience. Visit www.isolvedeebenefits.com for a comprehensive list of our employee total rewards offerings.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions outlined above.
In adherence to relevant pay transparency legislation and regulations, we endeavor to offer clarity regarding our compensation methodology for this position. While specific pay ranges are presently under review to ensure alignment with competitive market standards, we will furnish this information upon finalization.
At our organization, individual compensation structures are established through a consistent and equitable process, taking into account various pertinent factors. These factors encompass geographic location, job-specific competencies, educational attainment, professional certifications, and pertinent experience. This structured approach enables us to align our total rewards package competitively with each employee's qualifications, duties, and contributions to our collective success.
An employee's comprehensive compensation package comprises diverse components, such as base salary, performance-linked bonuses or commissions, long-term incentives like equity grants, and an extensive benefits portfolio. Should you advance as a finalist candidate, you will have the opportunity to explore our overarching compensation philosophy, practices, and how your unique background informs an appropriate compensation proposition.
Our commitment lies in fostering a fair, impartial, and transparent compensation framework throughout our workforce. All compensation determinations are aimed at justly acknowledging and rewarding the value, qualifications, and significant contributions that our employees bring to their roles and to the company's achievements. We welcome your inquiries about our principles of pay equity, accompanying analyses, and associated procedures throughout the recruitment process.
