How you can help make a better world of work
We are looking for an experienced and hands-on Senior Global Benefits Specialist to join our Global Total Rewards & People Operations team. In this role, you will support the design, implementation, and administration of our global benefits and pension programs across Australia/New Zealand, USA, UK, Germany, and Serbia. You’ll ensure our offerings are competitive, compliant, and aligned with our company’s wellbeing strategy, all in support of our mission to build a better world of work for our Campers.
As a subject matter expert in global benefits operations, you are passionate about scaling programs and processes for efficiency while maintaining exceptional Camper experiences. You’re comfortable working independently in a fast-paced, global environment and collaborating across time zones with regional People teams, Payroll, Finance, and external brokers.
What you’ll do:
Global Benefits Administration
- Manage and administer Culture Amp’s global benefit programs, including health, wellbeing, retirement, and pension plans.
- Lead our annual US Open Enrollment and global renewals, partnering with brokers to evaluate plan competitiveness and cost effectiveness.
- Process new enrollments, changes, and terminations in benefits systems; reconcile monthly billing statements with carriers and vendors.
- Manage FSA compliance, including nondiscrimination testing.
- Maintain accurate benefits records and documentation across all regions.
Retirement & Compliance
- Manage all retirement programs, including 401(k) plan administration end-to-end (enrollments, contributions, loans, withdrawals, compliance, audits, and reporting).
- Oversee global benefits compliance, ensuring programs meet local statutory requirements and company policies.
- Manage annual 401(k) audits, Form 5500 filings, and non-discrimination testing.
- Stay current on benefits legislation and regulatory changes across all operating regions.
Camper Experience & Communication
- Serve as a trusted partner and advisor to Campers and key internal stakeholders (People Partners, People Operations, Talent Acquisition, Finance, Legal).
- Develop clear, engaging communications and resources to help Campers understand and maximize their benefits.
- Support onboarding and benefits education for new Campers globally.
- Resolve complex benefits inquiries and escalate issues when necessary.
Continuous Improvement
- Identify opportunities to enhance processes and streamline benefits administration across regions.
- Support the broader Total Rewards and People Operations team on global projects and wellbeing initiatives.
You will bring:
- Bachelor's degree in Human Resources, Business Administration, or related field
- 5+ years of hands-on experience in benefits administration, with at least 2 years supporting global or multi-country programs.
- Strong understanding of employee benefits, including 401(k), compliance frameworks, and vendor management.
- Experience with HRIS systems, benefits administration platforms and 401(k) recordkeeping systems (BambooHR, T.Rowe Price, Confluence, Jira)
- Excellent analytical, organizational, and communication skills.
- Proven ability to work independently, prioritize effectively, and navigate ambiguity.
- A global mindset and collaborative approach, comfortable working across cultures and time zones.
