Are you passionate about HR systems? If so, we have an exciting opportunity to join our global HR Systems administration team! In this individual contributor position, you'll partner with our Centers of Excellence and other key partners to identify, evaluate, and prioritize areas of opportunity that support continuous system improvement using technology and automation. This position offers opportunity to gather business requirements, design solutions and recommend strategy for driving efficiencies, create a robust project plan for changes and oversee implementation, communication, and measurement of solutions. This is an outstanding role with a lot of variety and chance to create a global impact! We embrace diversity, encourage, and equip you to reach your potential. We provide employees with competitive compensation and rewards. Our comprehensive benefits support your health and help you balance your career and personal life. Key Responsibilities Provide technical expertise and oversight to the administration and ongoing operations of HR systems. This includes working with business partners to identify business requirements, solution design, conduct system configuration, testing, and troubleshooting. Independently solve complex system and system-related issues. Provide functional and systematic support and focus on continuous improvement of system processes to drive efficiencies and support a superior employee experience. Maintain, monitor, and manage the technical and functional aspects of the Workday HR System including all active modules and integration points with vendors or other internal systems. Ensure data and system integrity. Serve as the subject matter expert for functional users and technology partners. Lead the design and implementation of operational processes, procedures, and associated documentation. Partner with COE and other stakeholders to review and prioritize system enhancement requests that help create capacity and drive efficiency. Identify and clarify business requirements, create functional specifications and configure business processes. Consult on and align on best solutions to meet requirements. Design and execute test scenarios for successful implementation. Partner with the business and Technology to review and test applicable system integrations. Troubleshoot issues using a technical expertise to propose creative system solutions to solve a variety of complex system problems for the business. Proactively evaluate issues to identify opportunities or gaps and assist in the implementation of solutions to improve system performance. Continually research, test, and stay up-to-date on the specific HR System and other system releases and fixes. Proactively develop and conduct training for internal HR partners and provide coaching to others in a specific area of expertise through knowledge sharing and mentorship. Communicate/create change plans for updates and releases to ensure user experience. Required Qualifications Bachelor's degree or equivalent. 5+ years' experience with Workday administration in Payroll, Time and Absence, Benefits, HCM, Recruiting, Talent and/or Performance functionalities. Experience with core HR processes (i.e. payroll, tax, time & absence, benefits, worker data, recruiting, talent and performance processing). Experience supporting SaaS/Cloud Based Systems. Proven success implementing projects and solutions that deliver results and provide value to the business. Strong analytical skills and highly detail-oriented. Ability to operate with a high degree of accuracy in a fast-paced environment. Experience troubleshooting technical issues to identify root case (user error, technical error, etc.). Ability to work with cross-functional teams. Excellent documentation skills and the ability to generate clear and concise release notes. Strong critical thinking, ability to draw conclusions easily and situational decision making. Ability to work effectively in both a team setting or inde endently in a dynamically changing environment. Proven ability to build effective working relationships and consult with internal stakeholder and cross-functional teams to understand strategy and translate business requirements into HR system design/configuration solutions. Preferred Qualifications Highly effective communication skills (written and verbal) to interact with all levels of leadership, and technology and business partners. Proven ability to manage multiple initiatives with the capability to play numerous project roles. Workday Pro Certification. About Our Company We're a diversified financial services leader with more than $1 trillion in assets under management and administration. Our team of 20,000 people in more than 20 countries advise, manage and protect the assets and income of more than 2 million individual, small business and institutional clients. We are a long-standing leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses - Ameriprise Financial Services, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world. Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, genetic information, age, sexual orientation, citizenship, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law. Full-Time/Part-Time Full time Exempt/Non-Exempt Exempt Job Family Group Human Capital Line of Business HR Human Resources https://www.eeoc.gov/eeo-policy-statement
